Terms of Service
Last updated: August 21, 2026
These terms govern discovery calls, working sessions, training, and any consulting, strategy, or implementation engagement booked with Ortomize (“we,” “us”), based at No. 1, Lanre Awolokun Street, Gbagada Estate, Lagos, Nigeria. By booking a session or engaging our services, you agree to the terms below.
Scope of services
Discovery calls and working sessions are used to define the scope of any automation or training engagement. For bespoke projects, the specific deliverables, timeline, and fees will be set out in a separate statement of work or service agreement, which forms part of these terms once agreed.
Client responsibilities
Engagements depend on timely access to the systems, data, and personnel needed to do the work. Delays in providing access or information may affect project timelines.
Fees, cancellation & rescheduling
Scheduled consulting, strategy, training, and implementation engagements are subject to the cancellation, rescheduling, payment, and refund terms communicated at the time of booking or purchase. For bespoke projects, any refund or cancellation entitlement is determined by the applicable statement of work or service agreement.
Intellectual property
Client-specific deliverables produced as part of an engagement belong to the client on full payment, unless otherwise agreed in writing. Ortomize’s underlying methods, frameworks, templates, components, know-how, and other reusable intellectual property developed before, during, or independently of an engagement remain the property of Ortomize, and are not transferred by virtue of a client engagement.
Confidentiality
Each party agrees to keep confidential any non-public business or technical information shared during an engagement, and to use it only for the purposes of that engagement.
Third-party services
Our services may rely on third-party software and infrastructure (including scheduling, communications, hosting, and data-processing tools). We are not responsible for outages or changes to third-party services outside our control.
Warranties & limitation of liability
Services are provided on an “as is” basis without warranties beyond those expressly agreed in a statement of work. To the maximum extent permitted by law, Ortomize’s liability for any claim arising from an engagement is limited to the fees paid for that engagement.
Termination
Either party may terminate an ongoing engagement in accordance with the terms of the applicable statement of work. Fees for work completed up to the point of termination remain payable.
Governing law
These terms are governed by the laws of Nigeria, and any disputes are subject to the exclusive jurisdiction of the courts of Lagos, Nigeria.
Contact
Questions about these terms can go to info@ortomize.com.